Skip to content

How to Withdraw Money from HF Whizz to M-PESA

HF Whizz is the mobile banking application for HFC Bank. Available to existing customers and non-customers, the app includes services ranging from opening and managing bank accounts to applying for instant loans.

As part of managing one’s account, the app allows customers to conveniently deposit and withdraw money from the linked account. These transactions are made possible through the use of M-PESA services.

Depositing is done through the bank’s paybill number while withdrawing sends the money to one’s  registered Safaricom number or to a different M-PESA number.

Let’s take a look at how the latter is done.

Transfer Money from HFC Account to M-PESA using HF Whizz

  1. Launch the app and select the SEND MPESA option.
  2. In the next menu, select the account to withdraw funds from.
    A scrrenshot of the send money page in HF Whizz app.
  3. Select the SELF option to send money to your registered M-PESA number. Otherwise, select the OTHER option and just below it enter a different M-PESA number or select it from your Contacts.
  4. You’ll now be prompted to confirm details of the transaction. At the bottom, the app tells you how much your account will be charged for the transaction.
    A scrrenshot showing details of the transaction before proceeding.
  5. Tap on the PROCEED button to continue.
  6. Next, enter your HF Whizz PIN to complete the request.
  7. Shortly after this you’ll receive an SMS from HFC confirming a successful debit and another from M-PESA confirming the received amount.
    A screenshot of the SMS confirming the transaction.
  8. If you registered your email address, you’ll also receive a new email from [email protected] confirming the transfer from your account.

If the transaction is not successful or you encounter some other problem, you can get help by contacting the HFC Customer Care on the toll free number 0800721400.

Share this post:

Leave a Reply

Your email address will not be published. Required fields are marked *

Kelvin Kathia

Kelvin Kathia is the editor of Kenyan Fix, an informational blog that helps Kenyans with solutions to everyday questions on mobile networks, government services and banking.