The following is a list of toll free numbers for various government institutions, local companies and non-governmental organizations in Kenya.
These contacts are mostly for customer care and are therefore not ideal for emergency situations. Check here instead for a list of toll-free emergency contacts in Kenya.
Government Toll Free Numbers
| Institution | Toll Free Contacts | Details |
| National Hospital Insurance Fund (NHIF) | 0800 720 601 | Customer Care Number |
| National Social Security Fund (NSSF) | 0800 221 2744 | Customer Care Number |
| National AIDS & STI Control Programme (NASCOP) | 0800 724 848 | For questions, counselling or follow up advice regarding HIV/AIDs and STIs |
| National AIDS Control Council (NACC) | 0800 720 007 | Hotline Number |
| National Council for Persons With Disabilities (NCPWD) | 0800 724 333 | |
| National Gender and Equality Commission Kenya (NGEC) | 0800 720 187 | |
| National Social Protection Secretariat (NSPS) – Orphans and Vulnerable Children (OVC) Secretariat | 0800 720 035 | |
| Kenya Wildlife Service (KWS) | 0800 597 000 0800 221 5566 | To report any cases of cases of poaching, dealings in game meat, human-wildlife conflict etc. |
| Tourism Fund | 0800 221 0915 0800 772 2109 | |
| Integrated Financial Management Information System (IFMIS) | 0800 721 477 | Customer care number for questions or concerns regarding the IFMIS system |
| Office of the Controller of Budget (COB) | 0800 720 141 | |
| Witness Protection Agency (WPA) Kenya | 0800 720 460 | |
| National Biosafety Authority (NBA) | 0800 221 349 | To report complaints |
| Kenya Bureau of Standards (KEBS) | 0800 221 350 1545 | To report complaints |
| Kenya Pipeline Company (KPC) | 0800 720 198 | For enquiries, feedback, complaints and to report corruption |
| The Insurance Regulatory Authority (IRA) | 0800 724 499 | |
| Kenya Civil Aviation Authority (KCAA) | 0800 720 030 0800 221 5432 | To report an aviation incident or accident |
| Nairobi City Water and Sewerage Company (NCWSC) | 0800 720 018 | To report complaints, leaks or bursts |
| Nakuru Water and Sanitation Services Company (NAWASSCO) | 0800 720 036 | To report water leaks or bursts and sewer issues |
| Kenya National Bureau of Statistics (KNBS) Census Call Centre) | 0800 221 020 | For any assistance regarding the census |
Banks & Other Financial Institutions Toll Free Numbers
| Company | Customer Support Toll Free Line |
| HF Group (HFC Bank) | 0800 721 400 |
| Stanbic Bank | 0800 720 044 |
| Consolidated Bank of Kenya | 0800 720 039 |
| Ecobank Kenya | 0800 221 2218 |
| Real People Kenya Limited | 0800 720 700 |
| Wakenya Pamoja Sacco Society Ltd | 0800 720 099 |
| Next Insurance Kenya | 0800 721 200 |
| Metropolitan Cannon Insurance Company of Kenya | 0800 723 333 |
| Select Africa Limited | 0800 720 026 |
Consumer Goods Companies Toll Free Numbers
Call these numbers if you have complaints regarding a product from these companies or need assistance troubleshooting or repairing a device or electronic equipment manufactured by them.
| Company | Customer Support Toll Free Line |
| Unilever Kenya Limited | 0800 221 5454 |
| Samsung Kenya | 0800 545 545 |
| Huawei Kenya | 0800 723 456 |
| LG East Africa | 0800 545 454 |
| Mika Appliances | 0800 221 222 |
| Hotpoint Appliances | 0800 720 404 |
| Ramtons (Hypermart LTD) | 0800 723 723 |
Service Companies Toll Free Numbers
| Company | Customer Support Toll Free Line |
| Uber Kenya | 0800 724 787 (Rider) 0800 724 786 (Drivers) |
| Kasha Kenya | 0800 721 220 |
| Jade Collection | 0800 722 722 |
| Qwetu Student Residences | 0800 730 333 |
| Aramex Kenya Ltd | 0800 721 700 |
| KONE Kenya | 0800 720 130 |
Green and Clean Energy Companies Toll Free Numbers
| Company | Customer Support Toll Free Line |
| d.light Solar | 0800 721 110 |
| Mobisol Kenya Limited | 0800 755 000 |
| SolarNow Kenya | 0800 720 556 |
| Envirofit Kenya | 0800 722 700 40250 (Free SMS on Safaricom) |
Agricultural Companies Toll Free Numbers
| Company | Customer Support Toll Free Line |
| British American Tobacco Kenya | 0800 720 150 |
| Greenlife Crop Protection Africa | 0800 721 495 |
NGOs Toll Free Numbers
| NGO | Toll Free Helpline |
| Transparency International Kenya | 0800 720 721 |
| Marie Stopes Kenya | 0800 720 005 |
| Missing Child Kenya (MCK) | 0800 223 344 |
