Telkom Kenya is the third largest mobile network in terms of subscriber base trailing behind Airtel and Safaricom. Long before it could don its vibrant turquoise and yellow colours, Telkom used be in a classy black and orange costume. This was pre-2017 when it was still owned by Orange and used to go by the name Orange Kenya.
The change of ownership breathed some new life into the network in the way of a major rebrand. Fortunately the change was smooth and not much was expected from the old subscribers other than the 4G upgrade that would roll out a few months later.
Thus, most of the products and services that were available on Orange Kenya were left intact. Such is the case of the USSD Codes that are used to access these services. With that said, some new codes have made their entry over the past year.
In the table below is a list of these Telkom Kenya’s Short codes that should help you access their services and also manage your account.
Telkom Kenya USSD Codes
*100# or #123#
Main Menu to access all services and manage your account.
Access Telkom’s mobile money services.
*131# or *144#
Check your airtime balance.
Credit Top Up
Top up your airtime from a scratch card voucher.
Buy Data Bundles
Buy or subscribe to various internet data bundles such as Freedom bundles, Night Bundles, Monthly Bundles etc.
*131# or *544#
Check your Telkom data bundle balance or visit or visit http://myaccount.telkom.co.ke
Internet Everywhere Bundles
SMS #123#bundlesize# to 430
Buy data for internet everywhere (Modems) or visit http://myaccount.telkom.co.ke
Home Plan Bundles
To buy home plan bundles for Telkom 4G Routers used at homes.
Send a blank SMS message to 1234
Get Telkom Kenya’s internet settings (APN).
My Data Manager
Activate My Data Manager.
Voice bundle to subscribe to FREE Telkom to Telkom calls
and Ksh.2 to other networks.
Bundle with free Telkom to Telkom calls, data and SMS (across all networks). Calls to other networks charged at Ksh2/3 depending on bundle.
Unsubscribe Holla Bundles
Unsubscribe from auto-renewal of Holla Bundles.
Subscribe or Unsubscribe from Bulk SMS bundles.
Transfer (sambaza) your airtime to another Telkom number. More info here.
To get advance/emergency airtime on credit. More info here.
Call 128MOBILENO eg. 1280775123456
Reverse call charge i.e. have the number dialled charged for the call.
Telkom’s loyalty program for accumulating and redeeming points. How to Enroll?
Check Ziada points balance.
Check your Telkom mobile number.
Check SIM Registration
Confirm details of your SIM registration.
Text ON to 1351
Telkom’s ring back tone service (like Skiza Tunes).
Premium subscript service to get SMS alerts on news, entertainment, sports, football scores, horoscopes, jokes etc.
Activate or deactivate voicemail and lsiten to your voicemails. Detailed info here.
Please Call Me
Send SMS to request a call back. Find out how here.
Get help on your account and talk to a customer care agent.
Found a USSD code that’s missing? Do let us know in the comments and it will be added into the table.