Safaricom International Calling Rates

Safaricom allows its subscribers can make calls to different parts of the globe while in Kenya or back home when roaming. It is important however that ones dials an international call properly to ensure it goes through.

The rates for these calls typically vary depending on the destination country. Contrary to expectations however, the rates are not determined by how close or far a country is from Kenya.

For this reason you may find that it’s actually cheaper making a call to China than to any of the East African community countries.

Safaricom international callings rates come in two flavours: a flat tariff rate per country or a bundle option which is only available for some select countries.

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Zone 1 Countries Calling Rates

Safaricom provides an international calling voice bundles which allow its subscribers to call Zone 1 countries at reduced rates of up to Ksh 2.50 per minute. While using the normal tariff, calls to these countries cost twice as much at Ksh 5.00 per minute.

The Zone 1 countries include:

  • United States of America (USA)
  • Canada
  • China
  • India

The international bundles can be accessed by both PrePay and PostPay Safaricom subscribers by dialing *100# or *200# respectively then selecting Products and Services followed by International Calling Bundles.

The available international calling bundles at the time of this writing are as follows:

Minutes
Price (Ksh)
Validity (Days)
6
19
1
40
99
7
170
399
30

To check the international calling bundles balance dial *100# (PrePay) and *200# (PostPay) then go to Products and Services > International Calling Bundles > Check Bundle Balance

International Calling Bundles Conditions

1 These bundles only apply when calling from Kenya. The bundles cannot therefore be used while roaming.
2. If a new bundle is bought before the expiry of an older one, the validity period of the new bundle applies and the unused minutes are carried over.
3. Okoa Jahazi (advance airtime) can be used to buy the bundles.
4. Redeemed Bonga points minutes cannot be used to make international calls.

Calling Rates to Various Countries Worldwide

1. East Africa Countries

Country
Ksh per Minute
Uganda
10
Tanzania
10
South Sudan
10
Rwanda
10
Burundi
75
Somalia
30

The above rates apply when calling from Kenya. One can however roam with a Safaricom line while in Uganda, Rwanda and South Sudan and call at a rate of Ksh.10 per minute.

2. Rest of Africa

Country
Ksh per Minute
Algeria
30
Angola
30
Benin
30
Botswana
30
Burkina Faso
30
Cameroon
30
Central African Republic
40
Chad
30
Comoros and Mayotte Island
40
Democratic Republic of the Congo (DRC)
30
Djibouti
40
Ethiopia
30
Egypt
30
Gambia
40
Gabon
30
Ghana
30
Guinea
40
Guinea-Bissau
40
Ivory Coast
30
Lesotho
30
Liberia
30
Libya
40
Madagascar
50
Malawi
30
Mali
30
Mauritius
30
Mauritania
40
Morocco
40
Mozambique
30
Namibia
30
Nigeria
30
Niger
30
Republic of the Congo
40
Senegal
30
Seychelles
30
Sierra Leone
40
South Africa
25
Sudan
30
Togo
40
Tunisia
100
Zambia
30
Zimbabwe
40

3. Europe

Country
Ksh per Minute
Austria
40
Azerbaijan
40
Bulgaria
40
Croatia
40
Czech Republic
40
Belgium
40
Denmark
40
Finland
40
France
40
Germany
40
Greece
40
Hungary
40
Iceland
40
Ireland
40
Italy
40
Poland
40
Portugal
40
Netherlands
40
Norway
40
Romania
40
Russia
40
Serbia
40
Slovakia
40
Spain
40
Sweden
40
Switzerland
40
Turkey
40
Ukraine
40
United Kingdom (UK)
18

4. North America

Country
Ksh per Minute
Bahamas
40
Barbados
40
Belize
40
Canada
5
Costa Rica
40
Cuba
100
Dominican Republic
40
El Salvador
40
Greenland
70
Guatemala
40
Haiti
40
Honduras
40
Jamaica
40
Mexico
40
Nicaragua
40
Panama
40
Trinidad and Tobago
40
United States of America
5

5. South America

Country
Ksh per Minute
Argentina
40
Bolivia
40
Brazil
40
Chile
40
Columbia
40
Ecuador
40
Guyana
40
Paraguay
40
Peru
40
Suriname
40
Uruguay
40
Venezuela
40

6. Middle East

Country
Ksh per Minute
Bahrain
40
Cyprus
40
Iran
40
Iraq
40
Israel
40
Jordan
40
Kuwait
40
Lebanon
40
Oman
40
Palestine
40
Qatar
40
Saudi Arabia
40
Syria
40
United Arab Emirates (UAE)
40
Yemen
40

7. Asia Pacific

Country
Ksh per Minute
Australia
40
Bangladesh
40
Cambodia
40
China
5
Fiji
40
Hong Kong
40
India
5
Indonesia
40
Japan
40
Malaysia
40
Mongolia
40
Myanmar
40
Nepal
40
New Zealand
40
North Korea
100
Pakistan
40
Papua New Guinea
70
Philippines
40
Singapore
40
South Korea
40
Sri Lanka
40
Taiwan
40
Thailand
40

8. Central Asia

Country
Ksh per Minute
Kazakhstan
40
Kyrgyzstan
40
Tajikistan
40
Turkmenistan
40
Uzbekistan
40

Safaricom International SMS Rates

Sending an SMS with your Safaricom line to an international number costs Ksh.10 per SMS. This applies to all countries.

Note that the length of one SMS is 160 characters. If an SMS exceeds these characters, it’s broken down to multiple SMSs with each charged at the Ksh.10 rate.

NOTES

  • This is not an exhaustive of all countries in the listed territories. To search countries not listed or updated rates, please visit the Safaricom site here.
  • Rates as of July 2019 (Sources: Safaricom 1, 2)

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