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How to Pay for Your Jumia Order Online with M-PESA

Jumia makes it easy and convenient to shop for various items online. Jumia offers various payment options including:

  • Pay on delivery
  • M-PESA
  • Airtel Money
  • Equity
  • Debit or Credit Card (Master Card/Visa)

Most people prefer the cash on delivery option as you get to pay only after the ordered merchandise has been delivered to you. This payment option is however not available for all items.

Some exceptions include Jumia Global items, high order amounts, certain products and specific regions or pickup stations.

For items not available for cash on delivery you are required to pay online in order to complete the order. To do this you can use either one of the mobile money options or the card option. Let’s take a look at how to pay with M-PESA.

Pay for Jumia Order using iPay M-PESA Paybill

Jumia M-PESA payments are processed by a company called iPay that uses the Paybill number 510800. During checkout you’ll be provided with two different ways to complete your payment using M-PESA: Mpesa Express or MPesa (Manual).

jumia mpesa options
Jumia M-PESA Payment Options

MPesa Express

The M-PESA Express options sends an STK Push to your device which automatically opens Lipa na M-PESA menu on your Safaricom number with the paybill number, accounts and amount steps completed. You only have to enter your M-PESA Pin to complete the payment.

Once payment is completed, the Jumia checkout page will refresh automatically and show you a message that the order has been successfully submitted.

MPesa (Manual)

In this option you’ll have to complete the M-PESA payment as you normally do by going to your M-PESA Menu > Lipa na M-PESA. 

You’ll then select the Pay Bill and enter 510800 as the business number. The Account number will be the unique code that’s provided inside the M-PESA details. After this enter the total amount for your order followed by your PIN.

jumia account paybill number
Jumia Paybill and Account Numbers

After paying you’ll have to wait for about 10 seconds and the page will refresh confirming the payment. If it takes too long you can update the page manually by clicking below the payment instructions.

Jumia Lipa na M-PESA (PayBil) Charges

When paying your order, you should make sure you have sufficient account balance to cover the additional transaction costs from M-PESA. Otherwise your payment will not be completed.

You can check the transaction costs by dialling *234# then going to My M-PESA Information > Tariff Query > Lipa na M-PESA. Once here enter the 510800 Paybill followed by the amount you’re paying to Jumia.

Alternatively, you can quickly check the costs on mySafaricom App by selecting M-PESA on the start page then going to My Account > Cost Calculator.

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Kelvin Kathia

Kelvin Kathia is the editor of Kenyan Fix, an informational blog that helps Kenyans with solutions to everyday questions on mobile networks, government services and banking.