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How to Deposit Money into HFC Account using M-PESA

HFC, the banking subsidiary of HF Group (formerly Housing Finance), launched their mobile banking application dubbed HF Whizz.

The app along with the *618# USSD offers a wide array of banking services to existing and new customers. Some of these services include opening new accounts, applying for loans, depositing and withdrawing money to and from one’s account among other services.

Previously, these services were only available to account holders who had registered to access mobile banking services with the *232# USSD code.

Using the app or USSD, new customers can now open accounts without visiting the bank and deposit money into their new straight from M-PESA.

Existing customers can likewise use the app to deposit money into their savings, current, salary and other types of accounts.

Let’s see how depositing money to HFC accounts is done.

Transfer Money from M-PESA to HFC Account

Depositing of money to an HF account is done through Lipa na M-Pesa Paybill. This can be completed by either using:

  • the HF Whizz app or, by
  • manually entering the details in your M-PESA Menu

Safaricom will charge you a transaction cost for transferring the funds. You can query the charge for a specific amount by dialling *234# then going to: My M-PESA Information > Tariff Query > Lipa na M-PESA

1. Deposit using the HF Whizz App

  1. Launch the app and select the DEPOSIT option.
  2. Select the account to deposit funds to followed by the amount to transfer, then tap on the SUBMIT button.
  3. You’ll be prompted to confirm the deposit. Confirm the details, then tap on the PROCEED button to continue.
  4. Next, you’ll be alerted that the request has been received and is being processed. Tap on the Okay button to continue.
    A screenshot showing the deposit in progress page in HF Whizz app.

5. Finally, you’ll be redirected to the M-PESA menu to enter your M-PESA PIN to complete the transaction.
A screenshot shwoing the M-PESA PIN USSD menu.

Now just wait for the confirmation SMS’s.

Deposit using the M-PESA Menu

You can deposit money directly using the M-PESA menu. This is useful if you cannot use the app or don’t have an internet connection to complete the transaction via the app.

To deposit money this way, do as follows:

  1. Go to the Lipa na M-PESA option in your M-PESA menu and select the Pay Bill option.
  2. Enter 911311 as the Business number, followed by your HF Account Number as the account.
  3. Next, enter the amount of money to deposit.
  4. Finally, enter your M-PESA PIN to complete the transaction.

After completing the transactions using either of the two methods, you should get confirmation SMS’s from M-PESA and HFC. If you’ve your email registered, you’ll also get a new email from [email protected] alerting you of the amount credited into your account.

To confirm your new balance, just go to the VIEW ACCOUNT option in the app and enter your HF Whizz PIN. Checking your balance with the app is free.

Should you encounter any difficulties depositing funds, please contact the HFC Customer Care on the toll free number 0800721400.

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Kelvin Kathia

Kelvin Kathia is the editor of Kenyan Fix, an informational blog that helps Kenyans with solutions to everyday questions on mobile networks, government services and banking.