Data Manager is a service that prevents data from being charged airtime when there is no active data bundle or when it gets exhausted. Up until now, Airtel has been the only telecom without this service as their competitors Safaricom and Telkom Kenya have them on their networks for a few years now.
The lack of this service on the Airtel network has been source of challenge and complaint for new users that switch to Airtel from their competitors. This is because while Airtel offers some of the most competitive data rates in the market, their out of bundle charges remain high at KSH4 per MB.
The availability of the data manager service therefore comes as a huge reprieve to Airtel Kenya customers. To activate the service, follow the instruction below.
- Dial *544# and select Data Manager from list of options.
- Reply with Activate to enable the service.
- You should then get an SMS from Airtel confirming that the service has been activated.
You’ll now not be able to browse without an active data bundle. Should you want to disable the service so that data can be charged from your airtime, just go back to the Data Manager menu and select to Deactivate.