How to Buy Airtime Online using Mula

If you'd rather not use Mula's *369# USSD and can't use the app, then you've a last resort in using Mula's website. It's much easier and quicker to use compared to the USSD but of course you need internet to use it. You can access it from either your mobile or desktop browser, however you'll still need your phone with you to complete the payment process as it's currently done via M-PESA only.

For that reason, I reckon MasterCard/Visa which is already available as a payment option on the app would be a really good fit here. Anyway, for now let's just see how we can buy airtime for our Airtel, Safaricom or Telkom numbers on the site.


mula buy airtime online
Buy Credit Online
1. Go to the Kenyan Mula website here.

2. From the menu select Airtime Purchase.
airtime purchase
Select Airtime Purchase

3. Select the mobile network of the number you wish to buy airtime for.
mobile network
Select Mobile Network

4. Enter the mobile number to top up.
mobile number
Enter Number to Top Up

5. Select the amount from the options available. If you need a higher amount, select Other.

6. Choose the payment method (M-PESA) and input the Safaricom number to pay with.
payment option
Select Payment Option

7. Verify that you're a human and not an automated request (bot) then click on the Process Request button to start the transaction. After this make sure you've your phone with you.
process request
Finalize the Request

8. You should get a notification on your phone's Sim Toolkit requesting you to validate the payment by entering your M-PESA PIN. Input your PIN to authorize the payment.

10. Wait a couple of seconds and your top up should be completed. You will also receive SMS messages from M-PESA and Mula confirming transaction and top up resepctively.

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